Shipping Policy

We aim to get your orders sent out to you as soon as possible! All orders will be processed within 1 week, or up to 2-3 weeks during busier periods. Delivery times apply from the date your order has shipped. Pre-Order items’ shipping timeline will be detailed in the product description - Please remember all of our items are embroidered to order

UK Orders

Our current Processing Time is 5-7 days, during busier periods it can be up to 2-3 weeks. Your item will be sent out to you during this period, you will receive tracking information

International Orders

Processing Time is 7-10 Days, Deliveries can take anywhere from 7-10 days following this processing period

Orders will be sent & tracked via Royal Mail International Tracked, so you will be able to monitor your item's journey

*For International customers: Additional fees may apply. Please be aware that you are responsible for any taxes, fees or customs that may be applied to your order. Any orders outside of the UK are subject to duties and taxes payable to their country’s customs office. We cannot be held responsible for parcels once they have been shipped. Contact us if you have any further queries

GSPR - Safety Information

Compliance with EU Safety Regulations

We take the safety of our customers seriously and are proud to meet the highest standards required by EU law. As a responsible brand selling to European consumers, we ensure that every product we offer is supported by transparent safety documentation and clear communication. Our commitment to GPSR compliance reflects our broader dedication to quality, accountability, and consumer trust.

As required under GPSR, we have appointed an Authorised Representative in the EU:

Easy Access System Europe OÜ
Mustamäe tee 50, 10621 Tallinn, Estonia
gpsr.requests@easproject.com
www.easproject.com
Phone: +372 5696 8939