Privacy Policy
Effective date: 12 September 2025
Questions or Concerns?
If you have any questions about this policy, want more details about our privacy practices, or wish to make a complaint, please email us at hello@retroreverie.co.uk
Retro Reverie (the 'site', 'we', 'our', 'us') is committed to protecting your privacy and ensuring your personal data is handled safely and transparently. This policy explains how we collect, use, and store your data when you visit our website, place orders, or subscribe to our newsletter
1. Information We Collect
a. Newsletter Subscribers
b. Customers / Orders
- Name, billing and shipping information
- Email and phone number
- Order history and preferences
c. Website Visitors
- IP address, device and browser type
- Pages visited and interactions with the site
d. Analytics Data
We use Google Analytics to understand how visitors interact with our website. Data collected includes:
- Device and browser info
- Pages visited, time spent, and navigation paths
- Referral sources (how you found our site)
- Approximate location
This helps us improve our website, products, and services. Google Analytics data is anonymised and does not identify you personally
2. How We Use Your Data
We use personal data to:
- Process and fulfill orders
- Send newsletters, marketing offers, and updates (with consent)
- Analyse website performance and customer behaviour
- Improve our products, services, and website experience
- Comply with legal obligations
3. Lawful Basis for Processing
- Consent: For marketing communications/newsletters
- Contractual necessity: To process and deliver your orders
- Legal obligations: Accounting, tax, or regulatory compliance
- Legitimate interests: Website analytics and business improvement
4. Third-Party Services
We use third-party services that may also process your data:
Shopify – for hosting, payment processing, and order management (Shopify Privacy Policy)
Google Analytics – for tracking website usage (anonymised data)
We do not sell your personal information
5. Cookies
Our website uses cookies to improve functionality and track performance:
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Necessary cookies: Essential for website operation
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Analytical cookies: Used via Google Analytics to understand site usage
You can manage or disable cookies via your browser settings. Blocking cookies may affect site functionality
6. Data Retention
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Orders: Retained for legal and business record-keeping unless you request deletion
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Newsletter Subscriptions: Retained until you unsubscribe
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Analytics Data: Retained in anonymised form for 26 months
7. Your Rights
Under UK GDPR and similar international regulations, you have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Object to or restrict processing
- Data portability where applicable
To exercise these rights, contact us at: hello@retroreverie.co.uk
9. Children's Privacy
Our website and services are intended for people aged 18 and over. We do not knowingly collect personal information from anyone under 18.
If a parent or guardian believes that we may have collected information from someone under 18, please contact us at hello@retroreverie.co.uk, and we will delete it promptly
10. Security
We take appropriate measures to protect your data, including secure servers, encrypted connections, and limited access
Complaints
If you have concerns about how we process your personal data, please contact us at hello@retroreverie.co.uk. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at https://ico.org.uk/make-a-complaint
Changes to This Policy
We may update this policy occasionally to reflect changes in our practices, legal requirements, or for operational reasons. The effective date will be updated whenever changes occur
Contact
Retro Reverie
Email: hello@retroreverie.co.uk
Last updated: 12/09/25
